Lesson 8 of 14 · Part 5 of 6
Replacement paperwork before you submit
Before you submit a replacement, gather the papers. You need details of each old contract, the state notice, the comparison and your reason.
Do it in Genius
All cases your client GrantAI More Compliance check Documentation
Practice Client, 3 Nov 2026: Compliance check lists the papers it expects. They include a questionnaire, a written comparison, replacement papers and a signed illustration.
Open your clients in Genius (opens the app in a new tab)In the app: CRM → All cases
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1.
On the client's page click More, then Compliance check. Under Documentation, read the papers it lists.
- Compliance check
- A GrantAI review that lists the papers and steps a case needs before you apply. Lesson 11 covers it in full.
GrantAI checked a Fee-based product for the Practice Client. On commission, ask it to check one you can sell.
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2.
Ask the client about every contract and get a signed statement. Read your state's replacement notice with them, have it signed, leave a copy.
Name every affected contract on the forms. Forms differ by state, so ask your IMO for the current ones.
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3.
Leave the client a copy of all sales material you used, the Annuity replacement comparison too if you showed it.
Tell the client about the return period after a replacement. The model rule is 30 days. States differ.
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4.
Send the papers to the new insurer, and write the reason for the change in the client's note: Save Note.
Use the dollars from the replace test: what leaving costs and what the client gains.